At Sentio Thassos Suites (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://sentiothassos.gr or use our services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, billing details, and any other information you provide when contacting us, filling out forms, or making a booking.
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Booking Information: Check-in/check-out dates, number of guests, special requests.
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Technical Data: IP address, browser type, device information, operating system, and browsing activity (via cookies and analytics).
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Communication Data: Emails, messages, and inquiries you send us.
2. How We Use Your Information
We use the collected information to:
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Process and confirm your reservations.
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Provide customer support and respond to inquiries.
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Improve our website, services, and guest experience.
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Send booking confirmations, updates, and important service information.
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Comply with legal obligations (e.g., tax and accounting requirements).
3. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience and analyze traffic.
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Necessary Cookies: Enable essential site functionality (e.g., contact forms, bookings).
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Analytics Cookies: Help us understand how visitors use our website.
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Marketing Cookies: May be used for personalized offers or ads (if applicable).
You can manage or disable cookies through your browser settings.
4. Data Sharing and Third Parties
We do not sell your personal information. However, we may share data with:
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Service Providers: Such as payment processors, hosting providers, and analytics tools (e.g., Google Analytics).
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Legal Authorities: If required by law or to protect our rights.
All third parties are required to respect your data privacy and process it in compliance with GDPR.
5. Data Storage and Security
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We store your personal data securely and take appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse.
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Your data is retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.
6. Your Rights (GDPR)
As a resident of the European Union, you have the right to:
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Access the personal data we hold about you.
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Request correction of inaccurate or incomplete information.
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Request deletion of your data (“right to be forgotten”).
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Object to or restrict the processing of your data.
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Request data portability to another service provider.
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Withdraw consent at any time (e.g., for marketing emails).
To exercise these rights, please contact us at [email protected].
7. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
8. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Address: Meg. Alexandrou 13, Limenas Thassos 640 04
Phone: +30 695 1113604
Email: [email protected]